sbc Terms of Use

We at sbc set out these terms to explain how our platform operates, what we expect from our users, and how we handle disputes. When you open an account on sbc, you agree to follow these terms. They cover account creation, deposits and withdrawals, bonus conditions, prohibited conduct, and how we resolve disagreements.

Our terms apply to all users of sbc, whether you access our platform via mobile app, desktop browser, or any other device. We update these terms from time to time to reflect changes in our business, technology, or legal obligations. We notify users of material changes via email or in-app notification. Continued use of sbc after an update means you accept the new terms.

This page explains our key policies in plain language. If you have questions about any term, contact our support team through the Help menu in your sbc account. We are here to clarify how sbc works and what your rights and responsibilities are.

Account opening and eligibility on sbc

To open an sbc account, you must be of legal age in your jurisdiction and not prohibited by law from using our platform. We do not knowingly accept users from jurisdictions where online gaming is banned. When you register, you provide your email, password, and phone number. We then ask for government-issued ID (KTP for Indonesian residents) to verify your identity and comply with anti-money-laundering rules.

You are responsible for keeping your login credentials confidential. If someone else accesses your account using your password, you are liable for their activity unless you notify us immediately. We recommend enabling two-factor authentication (2FA) on your account for added security. You may not create multiple accounts or use false information during registration. If we discover duplicate accounts or fraudulent details, we reserve the right to suspend or close your account and forfeit any balance.

Account responsibility: You are solely responsible for all activity on your sbc account. Keep your password secure and notify us immediately if you suspect unauthorized access.

Deposits, withdrawals, and funds on sbc

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly or within minutes, depending on your payment method. Your account balance is held in our system and represents your right to play on sbc. Funds do not earn interest and are not insured by any government agency.

Withdrawals must go back to the payment method you used to deposit. We verify every withdrawal to prevent fraud and comply with anti-money-laundering regulations. First-time withdrawals may require additional verification documents. We do not charge withdrawal fees, though your bank or payment provider may apply their own charges. Withdrawals are subject to standard processing windows—e-wallet withdrawals typically arrive within minutes; bank transfers within hours to one business day.

If you request a withdrawal and your account has active bets or bonus terms with playthrough requirements, those funds are locked and cannot be withdrawn until the conditions are met. Your sbc account clearly shows which funds are available for withdrawal and which are held.

Bonuses and promotional terms on sbc

We offer bonuses and promotions from time to time. Each bonus comes with specific terms—playthrough requirements, game restrictions, expiration dates, and maximum withdrawal limits. You must read and accept the bonus terms before claiming any offer. Bonuses are not cash; they are credits that must be wagered according to the terms before you can withdraw them.

We reserve the right to cancel or modify bonuses at any time. If we suspect abuse—such as using multiple accounts to claim the same bonus, or exploiting a system error—we may forfeit the bonus and any winnings derived from it. Bonuses are non-transferable and cannot be combined with other offers unless explicitly stated.

Playthrough requirement: You must wager the bonus amount a set number of times before withdrawing.
Game restrictions: Some bonuses apply only to specific games (slots, live dealer, sportsbook).
Expiration: Bonuses expire after a set period if not claimed or used.
Maximum withdrawal: Some bonuses cap the amount you can withdraw from winnings.

Prohibited conduct on sbc

We prohibit several types of conduct on sbc. You may not use automated tools, bots, or scripts to access our platform or place bets. You may not attempt to hack, reverse-engineer, or exploit vulnerabilities in our system. You may not use sbc for money laundering, fraud, or any illegal activity. You may not harass, threaten, or abuse our staff or other users in live chat or support channels.

If we detect prohibited conduct, we may suspend or permanently close your account without notice. We may also forfeit your balance and report you to relevant authorities if the conduct involves criminal activity. We cooperate with law enforcement and regulatory bodies when required by law.

Fair play: We use advanced monitoring to detect cheating, collusion, and abuse. Our systems flag suspicious patterns and our team investigates. Violations result in account closure and forfeiture of funds.

Dispute resolution and complaints on sbc

If you have a complaint about sbc, contact our support team through the Help menu in your account. We aim to respond to complaints within a few hours during business hours. We investigate all complaints fairly and transparently. If we find an error on our part, we will correct it and compensate you if appropriate.

If you are not satisfied with our response, you may escalate your complaint to our management team. Provide details of your complaint, the date it occurred, and what resolution you seek. We will review escalated complaints and provide a final response within a reasonable timeframe.

If you remain unsatisfied after our internal process, you may pursue legal action in your jurisdiction. These terms are governed by the laws of the jurisdiction where sbc operates. Any legal disputes will be resolved according to those laws.

Our sbc platform policies

We reserve the right to modify these terms at any time. Material changes are communicated via email or in-app notification. Your continued use of sbc after an update constitutes acceptance of the new terms. We also reserve the right to suspend or close your account if you violate these terms or engage in conduct we deem harmful to our platform or other users.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use of sbc comply with their own jurisdiction's laws. We do not provide legal advice about the legality of our services in your location.

We collect and process personal data in accordance with our privacy policyWe use your data to verify your identity, process payments, prevent fraud, and comply with legal obligations. We do not sell your data to third parties. Your data is encrypted and stored securely on our servers.

Contact and support

If you have questions about these terms or any aspect of sbc, reach out to our support team. We are available in English and respond to inquiries during business hours. You can contact us through the Help menu in your sbc account or via email. We aim to resolve issues quickly and fairly.

Whether you are playing live-dealer games in Jakarta, betting on Liga 1 in Surabaya, or using our mobile app in Bandung, these terms apply equally to all users. We are committed to providing a fair, secure, and transparent platform for all sbc players.

Legal and jurisdiction information

Service availability

We at sbc offer our platform and services only in jurisdictions where local law permits online gaming and wagering. We do not determine which jurisdictions are legal or illegal for our services—that is a matter of local law that varies by country, region, and sometimes by city. Our responsibility is to respect the laws of the jurisdictions where we operate and to decline service to users in jurisdictions where we are prohibited from operating.

When you access sbc, you are responsible for verifying that our services are legal in your location. We do not provide legal advice about the legality of online gaming in your jurisdiction. If you are unsure whether sbc is available where you are, consult a local legal professional or contact your local gaming regulator.

We monitor access patterns and may restrict or block access from certain jurisdictions if we determine that offering our services there would violate local law. If your access is restricted, it is because we have determined that we cannot legally serve your location. We do not make these decisions lightly, and we base them on our understanding of applicable law and regulatory guidance.

Account eligibility

To open an sbc account, you must meet the eligibility requirements set by the laws of your jurisdiction. In most jurisdictions, this means you must be of legal age—typically 18 or older, though some jurisdictions set a higher age. You must also not be prohibited by law from using online gaming platforms. Some jurisdictions restrict access to certain professions (such as government employees or minors) or to individuals with certain legal statuses.

When you register on sbc, you certify that you meet all eligibility requirements in your jurisdiction. We verify your identity using government-issued ID and other documents. If we discover that you do not meet eligibility requirements, we will close your account and return any balance to your original payment method.

We do not knowingly accept users who are underage, legally prohibited from gaming, or accessing sbc from a jurisdiction where we are not permitted to operate. If you believe your account was closed in error, contact our support team and we will review your case.

Local-law responsibility

You are solely responsible for ensuring that your access and use of sbc comply with the laws of your jurisdiction. We provide our platform on an "as-is" basis and do not warrant that it is legal in your location. Before you access sbc, you should research the laws of your jurisdiction regarding online gaming and wagering. If online gaming is prohibited or restricted where you are, you should not use sbc.

We do not provide legal advice about the legality of our services in your jurisdiction. If you have questions about whether sbc is legal where you are, consult a local attorney or contact your local gaming regulator. Your use of sbc indicates that you have verified its legality in your location and that you accept full responsibility for any legal consequences of your use.

If you access sbc from a jurisdiction where it is prohibited, you do so at your own risk. We are not liable for any legal consequences you may face. We reserve the right to close your account and forfeit your balance if we determine that you are accessing sbc from a prohibited jurisdiction.

Data and privacy scope

We collect personal data from you during account registration, identity verification, and gameplay. This data includes your name, email, phone number, government-issued ID, bank account details, and payment method information. We collect this data to verify your identity, process payments, prevent fraud, and comply with anti-money-laundering and know-your-customer (KYC) regulations.

Your data is encrypted and stored securely on our servers. We do not sell your data to third parties. We may share your data with payment processors, banks, and regulatory authorities when required by law. We retain your data for as long as your account is active and for a period after closure to comply with legal obligations.

For more information about how we collect, use, and protect your data, see our privacy policyYou have the right to request access to your data, correct inaccuracies, and request deletion in accordance with applicable data protection laws. Contact our support team to exercise these rights.

Contact for legal inquiries

If you have legal questions about sbc, our terms, or our compliance with applicable law, contact our support team through the Help menu in your account. We have a dedicated compliance team that handles legal inquiries and can provide information about our policies and practices.

We aim to respond to legal inquiries within a few business days. If your inquiry is complex or requires investigation, we may need additional time. We will keep you informed of our progress and provide a comprehensive response once our review is complete.

If you believe sbc is operating in violation of applicable law in your jurisdiction, you may report your concern to your local gaming regulator or law enforcement. We cooperate with regulatory authorities and law enforcement when required by law. We take compliance seriously and are committed to operating within the bounds of applicable law in all jurisdictions where we offer our services.